Student Support
Welcome to WebAssign ! Get the help you need to successfully kick off your class – from accessing WebAssign to getting support throughout the term. And remember, we’re always a tweet or email away should you need any additional help!
Purchase and Access WebAssign
Get a personalized step-by-step tutorial for purchasing and accessing WebAssign on the Cengage Start Strong portal. To get started, select WebAssign , and your school’s Learning Management System, if you’re using one, and you’ll be provided guided instructions to help you register for your WebAssign course. Get Started.
Get to Know WebAssign
Watch a fellow student as she guides you through the Cengage student dashboard and shows you how to access your eTextbook, submit assignments, view grades and more.
Explore More WebAssign Features
Have a question? Read our FAQs to see if it has already been answered.
Student Online Help
Search our extensive online reference to get step-by-step instructions on how to do anything in WebAssign .
Cengage Unlimited
Cengage Unlimited is a student savings plan that offers you complete access to the entire Cengage eTextbook library, the FREE Cengage mobile app, and the option to rent hardcopy textbooks and more. If you also need access to Cengage online homework platforms like WebAssign , the $124.99 plan option is for you.
LockDown Browser
Some of your assignments may indicate that you must install and use the WebAssign LockDown Browser to complete the assignment.
Request a Refund
Change of plans? You can request a refund within 14 days of the online purchase date. Visit support.cengage.com , log in and select Refund and complete the prompts.
Real-Time System Status Quickly see if Cengage is experiencing technical difficulties. Visit Tech Check
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Find us on Social Media @CengageHelp
Note: Cengage Support cannot give extensions, extra submissions, change your score, or help you with the content of assignments. These issues should be addressed by your course instructor.
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Deliver online homework and secure testing, plus the eTextbook and study resources for students
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Unique teaching and assessment content for mathematics, physics and engineering
Designed specifically for STEM subjects, WebAssign is a customisable resource that delivers online homework and secure testing, plus the eTextbook and study resources. Engaging practice problems and other learning tools, including labs, simulations and videos, bring subjects to life and provide students with a full understanding of concepts.
With WebAssign, you can deliver learning in a way that meets the unique needs for your discipline and help students build confidence, understand concepts and enrich their learning experience.
Features and Capabilities
Step-by-step problem solving
In preparation for solving problems, walk-through tutorials guide students through a similar task as well as providing feedback on student performance along the way.
Fully flexible question bank
With thousands of text-specific problems to choose from, as well as templates and the ability to define your own, you can shape challenges for your students to perfectly suit your course.
Monitor student progress
Use WebAssign’s powerful analytics to assess course performance, ensure your students are mastering concepts, and identify any students that need additional help.
86% of students agree that WebAssign helped them feel better prepared for tests and exams
Find your course area BROWSE NOW ›
Resources & Support
LMS integration
WebAssign can be fully and seamlessly integrated into your Learning Management System, including grade synchronisation.
Digital Course Support
From user guides, training videos and webinars – we’ve got everything you’ll need to quickly and easily learn how to set up and use WebAssign.
Technical Support
When you adopt WebAssign, a dedicated team of experts provides proactive, on-going support that includes course set-up, usage statistics and a regular check-in to ensure that you are happy.
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Experience WebAssign for yourself
WebAssign Student Help
With engaging content to challenge you and build your confidence, WebAssign gives you complete control over your coursework.
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Getting Started with WebAssign: Top Resources for Students
Help students get into their WebAssign course easily to improve their confidence and reduce anxiety by sharing the following resources or including them in your syllabus. Keep reading for a step-by-step guide that will help you identify key course details and the most important shareable WebAssign student resources for a successful start to their semester.
Share: How to Register
Registering for WebAssign is one of the first things students will do for your course, so be sure to give them the right materials. Whether you’re using WebAssign through your Learning Management System (LMS) or requiring students to use a class key, there’s a personalized step-by-step guide to help. Follow the instructions on the Start Strong page, select WebAssign as your digital solution, choose your LMS and confirm whether course materials are covered in students’ tuition costs. Then, you’ll be provided a personalized page for your students. You just need to copy the link and include it in your syllabus. This will give your students the best step-by-step instructions for purchasing and accessing WebAssign based on your course set up.
Share: How to Use WebAssign for New Student Users
Many students may already be familiar with WebAssign , but if they’re not, be sure to:
- Introduce them to their WebAssign homepage by sharing this video which provides an overview of the student homepage and shows students where they can find all of their course resources.
- Direct Students to the Help Guide , which is an important student resource that will answer most of their questions about WebAssign including detailed how to’s for specific features like Class Insights .
- Schedule the Getting Started with WebAssign assignment available in your course pack or accessible through ‘ free additional resources ’ to ensure students know how to use the platform.
Share: Key Features & Resources for Success
Below we’ve compiled the top five features to share with your students to keep them on track throughout the semester. Incorporate these into your syllabus as student tips for using WebAssign.
- Enable email reminders for due dates – so you never miss an assignment.
- Locate your eBooks and features – to help you understand the material.
- View your course reference materials under Class Resources.
- Learn how to communicate with your teacher through WebAssign – so you can stay in contact.
- Use Class Insights to improve your class performance
Share: Where Students Should Go for Help
- Call for Tech Support : 1-800-354-9706
- Submit a request (don’t forget to log in first!)
Looking for More WebAssign Tips?
Keep in mind the following resources that are available to you.
- Search topics in WebAssign Help for step-by-step how to’s and tutorials.
- Twitter.com/WebAssign
- Facebook.com/WebAssign
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