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Maryland Technology Consultants Case Study: Business Analysis and System Recommendation
Introduction.
MTC’s business purpose is to supply its customers, including small- and mid-size businesses, nonprofits, and governmental organizations, with highly professional experts and consultants in business process consulting, IT consulting, and IT outsourcing consulting. Currently, the firm is anticipating expanding procedures, which will require the fast hiring process of numerous applicants for the upcoming contract. The currently applied manual hiring procedure puts time and effectiveness constraints on the human resource department. In the face of such challenges and tasks, MTC needs to launch a new automated hiring system that would allow for achieving the goals within the company’s business strategy. The current report introduces the analysis of the business environment for the application of the new hiring system and the analysis of the existing hiring processes. Essential requirements for the new system and detailed recommendations are presented.
Strategic Use of Technology
Business strategy.
The currently used manual hiring system obstructs the firm’s ability to build a cadre of consultants internationally and provide customers with highly skilled consultants with expertise in new technologies and innovative solutions. Therefore, the proposed automated hiring system will increase the recruitment capacity and ensure that large volumes of information about numerous applicants are processed simultaneously. When using the new system, MTC will meet its goals of employing the best candidates to win new contracts, build an international team of consultants, and increase its competitive advantage by improving its most valuable asset – the human capital.
Competitive Advantage
Within the sphere of the consulting industry, MTC meets significant competition, including such firms as Hewlett-Packard (HP), Booz Allen Hamilton (BAH), Science Applications International Corporation (SAIC), and smaller niche companies with loyal customers. However, as demonstrated by MTC’s strategic goals, the company aims at expanding its share in the IT consulting market by 7% each year during the next five years. Evidently, employees constitute the most valuable strategic asset of the company since it performs as the provider of consulting services. The more highly qualified and experienced consultants work in the company, the higher is the level of its competitive advantage over the rivals (Pereira et al., 2017). Therefore, an effective highly-technological hiring system is an immediate valuable tool for building hiring capacity that will ensure the recruitment of the most qualified and appropriate people for the most tentative positions within the entity.
Strategic Objectives
MTC’s strategic goals are aligned with the company’s overall business strategy and provide a step-by-step vision of what the firm plans to pursue in the nearest future. The objectives presented below provide measurable planned actions that will help achieve the goal if assisted with the new hiring system.
Decision Making
This table shows possible decisions on the strategic, tactical, and operational levels, which define the directions of the company’s development and will be supported by the new hiring system (“How do information systems support decision making,” n. d.).
Abubakar, A. M., Elrehail, H., Alatailat, M. A., & Elci, A. (2019). Knowledge management, decision-making style and organizational performance. Journal of Innovation & Knowledge, 4 (2), 104-114.
How do information systems support decision making? (n. d.). [Data set]. Web.
Pereira, L. F., Jeronimo, C. M., & Ramos, M. R. (2017). Management consulting business models a perspective of sustainability. 2017 International Conference on Engineering, Technology and Innovation, 29-35. Web.
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BusinessEssay . "Maryland Technology Consultants Case Study: Business Analysis and System Recommendation." December 15, 2022. https://business-essay.com/maryland-technology-consultants-case-study-business-analysis-and-system-recommendation/.
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IFSM300 Stage 1 Strategic Use of Technology
Information systems in organizations (ifsm 300), university of maryland global campus.
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Maryland Technology Consultants, Inc.
Stage 1: Strategic Use of Technology
IFSM 300 6396
Introduction
Maryland Technology Consultants (MTC) is an Information Technology firm in the U.
that provides consulting services to non-profit organizations, medium-size business as well as
government agencies. MTC revenues stands at $95,000,000 annually and they currently
employed 450 people. In order to be successful, MTC relies on consulting services in IT. As part
of their commitment to their clients in the IT industry, they work on-site to provide direct hands
on service. With that being said, MTC will need to hire an estimated 75 additional staff
members to fulfill the newly awarded contracts. These new staff members will need to be trained
and in place within 60 days of hire. The initial phase of this four-stage report will start with
assessing the strategic use of technology within their hiring process. The remaining phases will
explore the current business strategy, MTC’s opportunity for competitive advantage and strategic
objectives as it relates to supporting the decision-making process.
towards increasing the firm’s overall objective of product placement and market
development.
C. Strategic Objectives – Having a sustainable competitive advantage by leveraging on
technology to acquire the best talent would help a firm increase its market share, meeting the
demand of its clients, and face off with stronger competition from rival firms (Davis &
Simpson, 2017). A new hiring system will make MTC’s hiring process more efficient and
effective. Below is a table showcasing MTC’s new hiring system goals, along with the
solutions that will be solved once in place.
Strategic Goal Objective Explanation Increase MTC business development by winning new contracts in the IT consulting arena
Within the next 6 to 12 months, MTC needs to win at least 3 to 5 additional contracts.
The awarding of new contracts will give MTC’s consultants the opportunity to manage multiple contracts with the goal of potentially cutting costs and lessen the need for any more additional staff. Build a cadre of consultants internationally to provide remote research and analysis support to MTC’s onsite teams in the U.
Increase international recruiting efforts and employ 5 research analysts in the next 12 months.
The new hiring system would allow applicants to apply on line globally which will increase the number of over all applicants including international. It would allow the recruiters to carefully monitor the application pool for these positions, identifying the necessary research and analysis skills required, and screen resumes for these specific skill sets. Recruiters can review just in time applicant while building pipeline candidates for quicker and easier consideration. Continue to increase MTC’s ability to quickly provide higher quality consultants to awarded contracts to better serve the clients’ needs
Hire at least 75 top qualified candidates as quickly as possible
The new hiring system will afford MTC the ability to hire larger numbers within a shorter period of time. This will allow MTC to constantly have qualified candidates available to
meet the needs of newly awarded contracts.
Increase MTC’s competitive advantage in the IT consulting marketplace by increasing its reputation for having highly skilled IT consultants whom are known for leading edge technology and innovative solutions for their client base.
Increase hiring efforts in anticipation of the goal of additional contracts being awarded within the next 3-6 months.
It will be beneficial for MTC to increase hiring efforts in preparation for newer contracts being awarded. Having already initiated a more effective and efficient applicant assessment processes will speed up readiness of qualified candidates availability, while giving MTC the competitive advantage.
Bourgeois, D., 2014. Does IT Matter? Competitive Advantage. Adapted by UMUC and available
under a Creative Commons Attribution-NonCommercial-ShareAlike 3 Unported License
Learning Resource, Business Strategy (n.). Adapted by UMUC and available under a Creative
Commons Attribution-NonCommercial-ShareAlike 3 Unported License
Learning Resources, How Information Supports Decision-Making. Adapted by UMUC and
available under a Creative Commons Attribution-NonCommercial-ShareAlike 3 Unported
Maryland Technology Consultants Case Study, 2018. Adapted by UMUC and available under a
Creative Commons Attribution-NonCommercial-ShareAlike 3 Unported License
Pandita, D. (2019). Talent Acquisition: Analysis of Digital Hiring in
Organizations. SAMVAD, 18 , 66-72.
Davis, P. J., & Simpson, E. (2017). Resource-based theory, competition and staff differentiation
in Africa: Leveraging employees as a source of sustained competitive advantage. American
journal of management, 17 (1).
- Multiple Choice
Course : Information Systems in Organizations (IFSM 300)
University : university of maryland global campus, this is a preview.
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